Terms of Service
Last updated: November 2, 2026
These Terms of Service describe the rules for using Nalmurevo's online retail services, including browsing products, maintaining an account if available, placing an order, receiving support, and requesting after-sales assistance.
Nalmurevo and nalmurevo.com are owned and operated by Foshan Zhiqing Technology Co., Ltd. By using our services, you agree to these Terms and the policies linked on the website.
Our Store Services
We provide product information, online checkout, order processing, shipment updates, and customer support for winter accessories. Features may change as we improve the store, update product availability, or meet technical and legal requirements.
Account & Checkout Information
You are responsible for keeping account credentials confidential and for supplying current, accurate contact, payment, and delivery information. Notify us promptly if you suspect unauthorized account or order activity.
Product Selection & Care
Review measurements, materials, fit notes, color information, and care guidance before ordering. Follow the product label or page instructions, especially for knit, plush, or faux-fur surfaces. Damage caused by improper washing, high heat, alteration, or ordinary wear is not treated as a product defect.
Order Lifecycle
Submitting checkout sends an offer to purchase. We may verify payment and order details before acceptance. If a product becomes unavailable or material information is incorrect, we may contact you, offer an alternative, or cancel the affected item and issue an appropriate refund.
Delivery Service
Shipping timing and charges appear in our Shipping Policy and at checkout where applicable. Tracking scans and delivery estimates are provided by carriers and may change during transit.
After-Sales Support
Contact us before returning an item. Return condition, time limits, return addresses, shipping responsibility, damaged-item support, and refunds are governed by our Return & Refund Policy.
Service Misuse
Do not use the service to commit fraud, test stolen payment credentials, resell through unauthorized schemes, disrupt the website, harvest data, violate another person's rights, or evade purchasing limits. We may suspend access, cancel transactions, or preserve records where reasonably necessary to investigate misuse or comply with law.
Communications
We may send transactional messages concerning orders, security, delivery, policy requests, or customer support. Promotional messages are sent where permitted and can be unsubscribed from using the provided option.
Availability & Maintenance
We do not promise uninterrupted service. Maintenance, hosting issues, network events, security work, or circumstances beyond our control may temporarily limit site functions.
Third-Party Providers
Our services depend on independent providers such as Shopify, payment processors, carriers, and analytics tools. Their separate terms may apply to the parts of the service they operate.
Disclaimer & Limits
To the fullest extent allowed by law, the online service is provided on an “as available” basis, and we are not liable for indirect, special, incidental, or consequential loss arising from use of the service. Mandatory consumer protections remain unaffected.
Updates to These Terms
We may publish a revised version when services, practices, or legal obligations change. Continued use after the effective date constitutes acceptance to the extent permitted by law.
Company & Contact Information
Nalmurevo is owned and operated by Foshan Zhiqing Technology Co., Ltd., which is responsible for product sales, order processing, customer support, returns, refunds, and transactions completed through nalmurevo.com.
Brand Name: Nalmurevo
Company Name: Foshan Zhiqing Technology Co., Ltd.
Registered Address: Room 193, Unit 7A001, 7th Floor, Tongxinhui Commercial Plaza (Building 6), No. 13 Renmin West Road, Zumiao Subdistrict, Chancheng District, Foshan City
Email: service@nalmurevo.com
Customer Service Hours: Monday-Saturday, 9:00 AM-6:00 PM EST.